SHIPPING POLICY
 
 

Once an order is received, it may take up to 3 business days for orders to be processed, then shipped out pending inventory availability. This applies to ALL shipping methods.

 

Shipping Methods and Delivery Times:

 

Standard shipping:

UPS Ground, Fed-Ex Ground

3-7 business days, based on delivery destination.

 

Expedited shipping:

UPS 2 Day, Fed-Ex Express Saver, Fed-Ex 2 Day

2-3 business days from ship date.

 

**Shipping cost varies by weight of product ordered and shipping location. This amount will be specified when product is ordered.

 

Please note:

 -We do not ship to PO Boxes.

-UPS and Fed-Ex do not deliver on weekends or federal holidays.

 

Heat Sensitive Product:

Due to their sensitive nature, some of our products require shipment in a cool environment (refrigerated items). They are subject to special shipping procedures to ensure customers receive products in good condition. These products are stable at room temperature for 5-7 days. If your product arrives warm, it is NOT damaged, as it was cold when it left our warehouse. For best results, keep all products out of direct sunlight.

Heat sensitive products include: Glutathione, Vitamin C, Vitamin C/R-Lipoic Acid, and CoQ10.

 

International Shipments:

We only ship to Registered Licensed Practitioners in Australia and Hong Kong. Please refer to our Distributor List (link to distributor list) to purchase products and testing outside the United States, Australia, or Hong Kong. Quicksilver Scientific is not liable for delays or losses due to customs or import taxes and is unable to refund shipping charges for orders that are denied entry. Quicksilver Scientific is not responsible for required customs documentation. Due to legal requirements, we do not ship certain products internationally.

 

For any questions, please contact us at +1-303-531-0861.