Proper Product Storage Guidelines
Heat Sensitive Products — Frequently Asked Questions
At Quicksilver Scientific, some of our products are heat sensitive and we frequently are asked many of the same questions. We hope that this FAQ sheet answers any questions or concerns you may have. If you have questions that are not addressed on this sheet or need clarification, please feel free to contact us. The heat sensitive products that should be refrigerated and are shipped with a cold pack are Vitamin C with R-Lipoic Acid, Glutathione, Vitamin C, and CoQ10.
Q: My heat sensitive product arrived warm. Is the product ok?
A: Yes. Heat sensitive products can be exposed to high temperatures for short periods of time (5-7 days) with no damage to the product. Heat sensitive products are stored in the freezer prior to shipment, and are shipped with an ice pack.
Q: My package arrived and the cold pack isn’t cold. Is the product ok?
A: Yes, the product is fine and still effective. We include ice packs to keep the product cool in transit, but thawing during transit will occur.
Q: How do I store my heat sensitive product?
A: All of Quicksilver Scientific’s heat sensitive products need to be refrigerated immediately upon receipt.
Q: Can I return my heat sensitive product?
A: We do not accept returns of our heat sensitive products.
Q: What if I still have questions?
Product Storage Guidelines
Please note all refrigerated products are shipped straight from the freezer and with an ice pack. These products need to be kept cool to maintain their potency. However, they are stable at room temperature for 5-7 days. If your product arrives warm, it is NOT damaged, as it was cold when it left our warehouse. For best results, keep all products out of direct sunlight.
|Product||Can Be Stored At Room Temperature?||Once Opened, Use Within|
|Vitamin C w/R-Lipoic Acid||NO*||30 days|
|Vitamin C||NO*||30 days|
|Pure PC||Yes||60 days|
|Methyl B-Complex||Yes**||60 days|
|Methyl B-12||Yes||180 days|
|Colorado Hemp Oil||Yes||60 days|
|The One||Yes||60 days|
|Ultra Vitamin||Yes||30 days|
|Artemisinin||Yes**||2 years of manufacture date|
|EDTA w/R-Lipoic Acid||Yes**||60 days|
|GABA with L-Theanine||Yes||60 days|
|Dr. Shade's Bitters No. 9||Yes||60 days|
|Biocidin (BBR)||Yes||60 days|
|IMD Intestinal Cleanse||Yes||2 years of manufacture date|
|Clear Way Cofactors||Yes||3 years of manufacture date|
|Ultra Binder||Yes||2 years of manufacture date|
|G.I. Detox (BBR)||Yes||3 years of manufacture date|
|Original Quinton Isotonic||Yes||Expiration date on box|
|Original Quinton Hypertonic||Yes||Expiration date on box|
|QuintEssential 0.9||Yes||Expiration date on box|
|QuintEssential 3.3||Yes||Expiration date on box|
|Purative Active H2||Yes||Expiration date on bottle*|
*This product must be stored in the refrigerator
**This product should be stored at room temperature and not refrigerated