Careers

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Quicksilver is a company that is committed to improving the lives of everyone we touch. As a fast-growing company in Colorado's natural health industry we are constantly developing products to meet the needs of our customers while also contributing to the world of environmental science, medicine and wellness. Our growth is fueled by individuals who share our passion. We currently have an opening for an experienced Manufacturing Associate to help manufacture product as we grow to meet our customer’s needs.

The Manufacturing Associate is responsible for the manufacture of liquid dietary supplements utilizing PLC automation – operating equipment and regulating the manufacturing process.

Core responsibilities include:

  • Maintaining the cleanliness and general upkeep of the controlled work area
  • Cleaning the manufacturing and bottling equipment
  • Bottling of products – manually and operation of the automated bottling line equipment
  • Problem-solving to maintain manufacturing process consistency, efficiency, and operational standards

Qualifications:

Required education and experience:

  • High School diploma or equivalent
  • 1yr experience in food, pharmaceutical or dietary supplement manufacturing

Preferred education and experience:

  • Bachelor’s degree in chemistry, science, engineering or related field
  • 1-2yrs experience in food, pharmaceutical or dietary supplement manufacturing
  • Experience working in a clean room setting
  • cGMP experience - following SOP’s
  • Experience with Batch records

Ideal candidates have the following traits:

  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Flexibility and adaptability to work in a dynamic environment
  • Must have a desire to work in a position with a high degree of autonimy and responsibility

Individuals must be able to walk, bend, stoop, repeatedly lift up to 35lbs and withstand a manufacturing environment

Work schedule: Monday-Friday, 8am-5pm with flexibility for overtime as needed to complete manufacturing functions.

Salary: commensurate with experience

Submit resume and cover letter to: hr@quicksilverscientific.com

Quicksilver is a company that is committed to improving the lives of everyone we touch.  As a fast-growing company in Colorado's natural health industry we are constantly developing products to meet the needs of our customers while also contributing to the world of environmental science, medicine and wellness. Our growth is fueled by individuals who share our passion. We currently have an entry-level opening for a dynamic customer-focused professional who thrives on solving problems and creating resolutions that will strengthen our business and customer relations.

The Customer Care Coordinator is responsible for handling domestic and international customer service inquiries regarding shipping, returns and complaints, as well as the preparation of all international compliance documentation.

Core responsibilities include:

  • Take ownership of customer issues and follow problems through to resolution.
  • Handle, track and resolve all customer complaints – incorrect shipments, missing shipments, product issues, etc.
  • Answer customer inquiries regarding shipping status and product issues via phone, web and email.
  • Maintain and expand database of complaints - keep accurate records and document customer service actions/discussions (Infusionsoft).
  • Prepare paper work, as needed, for international shipments including: COA’s, RMA (Return Merchandise Authorization) forms, Customs documents, etc.
  • Assist International Sales Supervisor with research and paperwork regarding international rules and product registrations. 
  • Handle international sample requests and overflow sample requests from other departments as needed.
  • Become an expert on all QS products – clearly communicate product features, benefits, pricing.
  • Through daily interaction with customers, suggest improvements in the sales/customer service process.
  • Provide phone coverage for front desk and sales team as needed

Qualifications:

Associate’s degree in business or related field preferred, or High School Diploma with relevant work experience. Minimum 1-year customer support experience and proficiency in MS Office Suite.

Ideal candidates have the following traits:

  • Strong customer service and conflict resolution skills.
  • Excellent written and verbal communications skills.
  • Working knowledge of customer service software, databases and tools.
  • International shipping experience.
  • Problem solving and multi-tasking skills.
  • Results driven and solution-oriented with the ability to relate to and work with a wide variety of customers (practitioners, distributors, consumers).
  • Ability to work in a fast-paced, rapidly evolving work and market environment.

Work Hours: 8am-5pm Mon-Fri
Payrate: $15.00/hr.

Submit resume and cover letter to: hr@quicksilverscientific.com

 

Quicksilver Scientific is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.