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Heat Sensitive Products — Frequently Asked Questions
At Quicksilver Scientific, some of our products are heat sensitive and we frequently are asked many of the same questions. We hope that this FAQ sheet answers any questions or concerns you may have. If you have questions that are not addressed on this sheet or need clarification, please feel free to contact us.
The heat sensitive products that should be refrigerated and are shipped with a cold pack are CoQ10,
Glutathione, Glutathione Complex, The One, and Vitamin C with R-Lipoic Acid.
Q: My heat sensitive product arrived warm. Is the product ok?
A: Yes. Heat sensitive products can be exposed to room temperature for 5-7 days with no damage to the product. Heat sensitive products are stored in the freezer prior to shipment, and are shipped with an ice pack.
Q: My package arrived and the cold pack isn’t cold. Is the product ok?
A: Yes, the product is still effective. We include ice packs to keep the product cool in transit, but thawing
during transit will occur.
Q: How do I store my heat sensitive product?
A: All of Quicksilver Scientific’s heat sensitive products need to be refrigerated immediately upon receipt.
Q: Can I return my heat sensitive product?
A: We do not accept returns of our heat sensitive products.
Q: What if I still have questions?
A: Please feel free to contact our office at 303-531-0861 or at [email protected] We are here
to assist you from 8 a.m. to 5 p.m. MT Monday through Friday
Product Storage Guidelines
Please note all refrigerated products are shipped straight from the freezer and with an ice pack. These products need to be kept cool to maintain their potency. However, they are stable at room temperature for 5-7 days. If your product arrives warm, it is NOT damaged, as it was cold when it left our warehouse. For best results, keep all products out of direct sunlight.
| Product | How to Store | When Sealed, Use Within | Once Opened, Use Within |
| AmalgaClear® | Room Temperature | 2 years of manufacture date | 2 years |
| AMPK Charge+ ™ | Room Temperature | Expiration Date on Bottle or 1 years of manufacture date | 180 days |
| Artemisinin | Room Temperature | 2 years of manufacture date | 2 years of manufacture date |
| Biocidin (BBR) | Room Temperature | 2 years of manufacture date | 60 days |
| Broad Spectrum Hemp Extract | Room Temperature | 2 years of manufacture date | Testing in Process |
| Cat’s Claw Elite® | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| CBD Synergies – AX | Room Temperature | 2 Years of Manufacture Date | Testing in Process |
| CBD Synergies – PN | Room Temperature | 2 Years of Manufacture Date | Testing in Process |
| CBD Synergies – SP | Room Temperature | 2 Years of Manufacture Date | Testing in Process |
| Clear Way Cofactors® | Room Temperature | Expiration Date on Bottle or 3 years of manufacture date | 3 years of manufacture date |
| CoQ10 | Refrigerate Upon Receipt | Expiration Date on Bottle or 1 years of manufacture date | 30 days |
| D3K2 | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 180 days |
| DIM | Room Temperature – Do Not Refrigerate | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Dr. Shade’s Bitters® No. 9 | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Dr. Shade’s BitterX | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Dr. Shade’s Liver Sauce® | Room Temperature | 2 years of manufacture date | 60 days |
| Dr. Shade’s NanoMojo® | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Dr. Shade’s The One | Refrigerate Upon Receipt | Expiration Date on Bottle or 1 years of manufacture date | 60 days |
| Dr. Shade’s Thrivagen | Room Temperature | 2 years of manufacture date | 60 days |
| Dr. Shade’s Ultra Energy® | Room Temperature | 2 years of manufacture date | 60 days |
| EDTA w/R-Lipoic Acid | Room Temperature – Do Not Refrigerate | 2 years of manufacture date | 60 days |
| Full Spectrum Hemp Extract | Room Temperature | 18 months from manufacture date | Testing in Process |
| GABA with L-Theanine | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Glutathione | Refrigerate Upon Receipt | Expiration Date on Bottle or 1 years of manufacture date | 30 days |
| Glutathione Complex | Refrigerate Upon Receipt | Expiration Date on Bottle or 1 years of manufacture date | 30 days |
| H2 Elite | Room Temperature | Expiration Date on Bottle | Expiration date on bottle |
| Hista-Aid | Room Temperature – Do Not Refrigerate | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| IMD® Intestinal Cleanse | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 2 years of manufacture date |
| Immune Charge+® | Refrigerate After Opening | 18 months from manufacturing date | 60 Days |
| Keto Before 6® | Room Temperature | Expiration Date on Bottle or 1 years of manufacture date | 180 days |
| LipoCalm® | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Melatonin | Room Temperature – Do Not Refrigerate | Expiration Date on Bottle or 2 years of manufacture date | 180 days |
| Methyl B-12 | Room Temperature | Expiration Date on Bottle or 1 year of manufacture date | 180 days |
| Methyl B-Complex | Room Temperature – Do Not Refrigerate | Expiration Date on Bottle or 1 years of manufacture date | 60 days |
| Methyl Charge+™ | Room Temperature | Expiration Date on Bottle | Testing in Process |
| Milk Thistle | Room Temperature | 1 year of manufacture date | 60 days |
| Microb-Manager™ | Room Temperature | 2 Years of Manufacture Date | Testing in Process |
| NAD+ Gold™ | Refrigerate Upon Receipt | 2 Years of Manufacture Date | Use within 90 days of opening |
| NAD+ Platinum™ | Refrigerate Upon Receipt | 2 Years of Manufacture Date | Use within 90 days of opening |
| Noto Bravi® | Room Temperature | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Pure PC® | Refrigerate Upon Receipt | Expiration Date on Bottle or 2 years of manufacture date | 60 days |
| Quinton® Hypertonic | Room Temperature | Expiration Date on Bottle | Expiration date on box |
| Quinton® Isotonic | Room Temperature | Expiration Date on Bottle | Expiration date on box |
| QuintEssential® 0.9 | Room Temperature | Expiration Date on Bottle | Expiration date on box |
| QuintEssential® 3.3 | Room Temperature | Expiration Date on Bottle | Expiration date on box |
| Quinton® Hypertonic Liter | Refrigerate After Opening | Expiration Date on Bottle | Expiration date on bottle |
| Quinton® Isotonic Liter | Refrigerate After Opening | Expiration Date on Bottle | Expiration date on bottle |
| Vitamin C | Refrigerate Upon Opening | Expiration Date on Bottle or 2 years of manufacture date | 30 days |
| Vitamin C+ Elderberry | Refrigerate After Opening | 18 months from manufacturing date | 60 Days |
| Vitamin C w/R-Lipoic Acid | Refrigerate Upon Receipt | 1 year of manufacture date | 30 days |
| Ultra Binder® | Room Temperature | 3 years of manufacture date | 2 years |
| Ultra Vitamin® | Room Temperature | 2 years of manufacture date | 30 days |
• Room Temperature – Products keep their freshness at room temperature. Not shipped with a cold pack.
• Room Temperature. Do Not Refrigerate – Products that can’t be refrigerated. Not shipped with a cold pack.
• Refrigerate After Opening – Products must be refrigerated once opened. Not shipped with a cold pack.
• Refrigerate Upon Receipt – Products must be refrigerated. Shipped with a cold pack.
* Note: Liposomal Vitamin C is refrigerated for freshness, but is stable at room temperature
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