Quicksilver Scientific

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Heat Sensitive Products — Frequently Asked Questions

At Quicksilver Scientific, some of our products are heat sensitive and we frequently are asked many of the same questions. We hope that this FAQ sheet answers any questions or concerns you may have. If you have questions that are not addressed on this sheet or need clarification, please feel free to contact us.

 

The heat sensitive products that should be refrigerated and are shipped with a cold pack are CoQ10,

Glutathione, Glutathione Complex, The One, and Vitamin C with R-Lipoic Acid.

Q: My heat sensitive product arrived warm. Is the product ok?

A: Yes. Heat sensitive products can be exposed to room temperature for 5-7 days with no damage to the product. Heat sensitive products are stored in the freezer prior to shipment, and are shipped with an ice pack.

Q: My package arrived and the cold pack isn’t cold. Is the product ok?

A: Yes, the product is still effective. We include ice packs to keep the product cool in transit, but thawing
during transit will occur.

Q: How do I store my heat sensitive product?

A: All of Quicksilver Scientific’s heat sensitive products need to be refrigerated immediately upon receipt.

Q: Can I return my heat sensitive product?

A: We do not accept returns of our heat sensitive products.

Q: What if I still have questions?

A: Please feel free to contact our office at 303-531-0861 or at [email protected] We are here
to assist you from 8 a.m. to 5 p.m. MT Monday through Friday

Product Storage Guidelines

Please note all refrigerated products are shipped straight from the freezer and with an ice pack. These products need to be kept cool to maintain their potency. However, they are stable at room temperature for 5-7 days. If your product arrives warm, it is NOT damaged, as it was cold when it left our warehouse. For best results, keep all products out of direct sunlight.

ProductHow to StoreWhen Sealed, Use Within
AmalgaClear® Room TemperatureFreshness is maintained 2 years from manufacturing date 
AMPK Charge+ ™ Room Temperature2-year Expiration (predictive)
Artemisinin Room TemperatureFreshness is maintained 2 years from manufacturing date 
Australian COQRefrigerate Upon Receipt2-year Expiration
Biocidin (BBR) Room TemperatureFreshness is maintained 2 years from manufacturing date 
Broad Spectrum Hemp Extract Room Temperature2-year Expiration
Cat’s Claw Elite® Room Temperature2-year Expiration
CBD Synergies – AX Room TemperatureFreshness is maintained 2 years from manufacturing date
CBD Synergies – PN Room TemperatureFreshness is maintained 2 years from manufacturing date
CBD Synergies – SP Room TemperatureFreshness is maintained 2 years from expiration date
Clear Way Cofactors® Room Temperature3-year Expiration
CoQ10 Refrigerate Upon Receipt2-year Expiration
D3K2 Room Temperature2-year Expiration (predictive)
DIM Room Temperature – Do Not Refrigerate2-year Expiration (predictive)
Dr. Shade’s Bitters® No. 9 Room Temperature2-year Expiration
Dr. Shade’s BitterX Room Temperature2-year Expiration
Dr. Shade’s Liver Sauce® Room Temperature2 years of manufacture date
Dr. Shade’s NanoMojo® Room Temperature2-year Expiration
Dr. Shade’s The One Refrigerate Upon Receipt2-year Expiration (predictive)
Dr. Shade’s Thrivagen Room Temperature2-year Expiration
Dr. Shade’s Ultra Energy® Room Temperature2-year Expiration
EDTA w/R-Lipoic Acid Room Temperature – Do Not Refrigerate2-year Expiration (predictive)
Full Spectrum Hemp Extract Room Temperature2-year Expiration
GABA with L-Theanine Room Temperature2-year Expiration (predictive)
Glutathione Refrigerate Upon Receipt2-year Expiration
Glutathione Complex Refrigerate Upon ReceiptExpiration Date on Bottle or 1 years of manufacture date
H2 Elite Room Temperature3-year Expiration
Hista-Aid Room Temperature – Do Not Refrigerate2-year Expiration
IMD® Intestinal Cleanse Room Temperature36 month Expiration
Immune Charge+® Refrigerate After OpeningFreshness is maintained 18 months from manufacturing date 
Keto Before 6® Room Temperature2-year Expiration
LipoCalm® Room Temperature2-year Expiration
Melatonin Room Temperature – Do Not Refrigerate2-year Expiration
Melatonin ProfessionalRoom Temperature – Do Not Refrigerate 2-year Expiration
Methyl B-12 Room Temperature2-year Expiration
Methyl B-Complex Room Temperature – Do Not Refrigerate18 month Expiration (predictive)
Methyl Charge+™ Room TemperatureFreshness is maintained 2 years from manufacturing date
Milk Thistle Room Temperature2-year Expiration
Microb-Manager™ Room Temperature2 Years of Manufacture Date
NAD+ Gold™ Refrigerate Upon ReceiptFreshness is maintained 2 years from manufacturing date
NAD+ Platinum™ Refrigerate Upon ReceiptFreshness is maintained 2 years from manufacturing date 
Noto Bravi® Room Temperature2-year Expiration
Pure PC® Refrigerate Upon Receipt2-year Expiration (predictive)
Quinton® Hypertonic Room TemperatureExpiration Date on Box
Quinton® Isotonic Room TemperatureExpiration Date on Box
QuintEssential® 0.9 Room Temperature Expiration Date on Box
QuintEssential® 3.3 Room TemperatureExpiration Date on Box
Quinton® Hypertonic Liter Refrigerate After OpeningExpiration Date on Box
Quinton® Isotonic Liter Refrigerate After OpeningExpiration Date on Box
Vitamin C Refrigerate Upon Opening2-year Expiration (predictive)
Vitamin C+ Elderberry Refrigerate After OpeningFreshness is maintained 2 years from manufacturing date
Vitamin C w/R-Lipoic Acid Refrigerate Upon Receipt2-year Expiration
Vitamin D3 BulkRoom Temperature2-year Expiration
Ultra Binder® Room Temperature2-year Expiration
Ultra-Binder Low SulfurRoom Temperature2-year Expiration
Ultra Vitamin® Room Temperature2-year Expiration (predictive) 

• Room Temperature – Products keep their freshness at room temperature. Not shipped with a cold pack.

• Room Temperature. Do Not Refrigerate – Products that can’t be refrigerated. Not shipped with a cold pack.

• Refrigerate After Opening – Products must be refrigerated once opened. Not shipped with a cold pack.

• Refrigerate Upon Receipt – Products must be refrigerated. Shipped with a cold pack.

 

* Note: Liposomal Vitamin C is refrigerated for freshness, but is stable at room temperature

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