Quicksilver Scientific

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Heat Sensitive Products — Frequently Asked Questions

At Quicksilver Scientific, some of our products are heat sensitive and we frequently are asked many of the same questions. We hope that this FAQ sheet answers any questions or concerns you may have. If you have questions that are not addressed on this sheet or need clarification, please feel free to contact us.

 

The heat sensitive products that should be refrigerated and are shipped with a cold pack are CoQ10,

Glutathione, Glutathione Complex, The One, and Vitamin C with R-Lipoic Acid.

Q: My heat sensitive product arrived warm. Is the product ok?

A: Yes. Heat sensitive products can be exposed to room temperature for 5-7 days with no damage to the product. Heat sensitive products are stored in the freezer prior to shipment, and are shipped with an ice pack.

Q: My package arrived and the cold pack isn’t cold. Is the product ok?

A: Yes, the product is still effective. We include ice packs to keep the product cool in transit, but thawing
during transit will occur.

Q: How do I store my heat sensitive product?

A: All of Quicksilver Scientific’s heat sensitive products need to be refrigerated immediately upon receipt.

Q: Can I return my heat sensitive product?

A: We do not accept returns of our heat sensitive products.

Q: What if I still have questions?

A: Please feel free to contact our office at 303-531-0861 or at [email protected] We are here
to assist you from 8 a.m. to 5 p.m. MT Monday through Friday

Product Storage Guidelines

Please note all refrigerated products are shipped straight from the freezer and with an ice pack. These products need to be kept cool to maintain their potency. However, they are stable at room temperature for 5-7 days. If your product arrives warm, it is NOT damaged, as it was cold when it left our warehouse. For best results, keep all products out of direct sunlight.

Product How to Store When Sealed, Use Within
AmalgaClear®  Room Temperature Freshness is maintained 2 years from manufacturing date
AMPK Charge+ ™  Room Temperature 2-year Expiration (predictive)
Artemisinin  Room Temperature Freshness is maintained 2 years from manufacturing date
Australian COQ Refrigerate Upon Receipt 2-year Expiration
Biocidin (BBR)  Room Temperature Freshness is maintained 2 years from manufacturing date
Broad Spectrum Hemp Extract  Room Temperature 2-year Expiration
Cat’s Claw Elite®  Room Temperature 2-year Expiration
CBD Synergies – AX  Room Temperature Freshness is maintained 2 years from manufacturing date
CBD Synergies – PN  Room Temperature Freshness is maintained 2 years from manufacturing date
CBD Synergies – SP  Room Temperature Freshness is maintained 2 years from expiration date
Clear Way Cofactors®  Room Temperature 3-year Expiration
CoQ10  Refrigerate Upon Receipt 2-year Expiration
D3K2  Room Temperature 2-year Expiration (predictive)
DIM  Room Temperature – Do Not Refrigerate 2-year Expiration (predictive)
Dr. Shade’s Bitters® No. 9  Room Temperature 2-year Expiration
Dr. Shade’s BitterX  Room Temperature 2-year Expiration
Dr. Shade’s Liver Sauce®  Room Temperature 2 years of manufacture date
Dr. Shade’s NanoMojo®  Room Temperature 2-year Expiration
Dr. Shade’s The One  Refrigerate Upon Receipt 2-year Expiration (predictive)
Dr. Shade’s Thrivagen  Room Temperature 2-year Expiration
Dr. Shade’s Ultra Energy®  Room Temperature 2-year Expiration
EDTA w/R-Lipoic Acid  Room Temperature – Do Not Refrigerate 2-year Expiration (predictive)
Full Spectrum Hemp Extract  Room Temperature 2-year Expiration
GABA with L-Theanine  Room Temperature 2-year Expiration (predictive)
Glutathione  Refrigerate Upon Receipt 2-year Expiration
Glutathione Complex  Refrigerate Upon Receipt Expiration Date on Bottle or 1 years of manufacture date
H2 Elite  Room Temperature 3-year Expiration
Hista-Aid  Room Temperature – Do Not Refrigerate 2-year Expiration
IMD® Intestinal Cleanse  Room Temperature 36 month Expiration
Immune Charge+®  Refrigerate After Opening Freshness is maintained 18 months from manufacturing date
Keto Before 6®  Room Temperature 2-year Expiration
LipoCalm®  Room Temperature 2-year Expiration
Melatonin  Room Temperature – Do Not Refrigerate 2-year Expiration
Melatonin Professional Room Temperature – Do Not Refrigerate 2-year Expiration
Methyl B-12  Room Temperature 2-year Expiration
Methyl B-Complex  Room Temperature – Do Not Refrigerate 18 month Expiration (predictive)
Methyl Charge+™  Room Temperature Freshness is maintained 2 years from manufacturing date
Milk Thistle  Room Temperature 2-year Expiration
Microb-Manager™  Room Temperature 2 Years of Manufacture Date
NAD+ Gold™  Refrigerate Upon Receipt Freshness is maintained 2 years from manufacturing date
NAD+ Platinum™  Refrigerate Upon Receipt Freshness is maintained 2 years from manufacturing date
Noto Bravi®  Room Temperature 2-year Expiration
Pure PC®  Refrigerate Upon Receipt 2-year Expiration (predictive)
Quinton® Hypertonic  Room Temperature Expiration Date on Box
Quinton® Isotonic  Room Temperature Expiration Date on Box
QuintEssential® 0.9  Room Temperature  Expiration Date on Box
QuintEssential® 3.3  Room Temperature Expiration Date on Box
Quinton® Hypertonic Liter  Refrigerate After Opening Expiration Date on Box
Quinton® Isotonic Liter  Refrigerate After Opening Expiration Date on Box
Vitamin C  Refrigerate Upon Opening 2-year Expiration (predictive)
Vitamin C+ Elderberry  Refrigerate After Opening Freshness is maintained 2 years from manufacturing date
Vitamin C w/R-Lipoic Acid  Refrigerate Upon Receipt 2-year Expiration
Vitamin D3 Bulk Room Temperature 2-year Expiration
Ultra Binder®  Room Temperature 2-year Expiration
Ultra-Binder Low Sulfur Room Temperature 2-year Expiration
Ultra Vitamin®  Room Temperature 2-year Expiration (predictive)

• Room Temperature – Products keep their freshness at room temperature. Not shipped with a cold pack.

• Room Temperature. Do Not Refrigerate – Products that can’t be refrigerated. Not shipped with a cold pack.

• Refrigerate After Opening – Products must be refrigerated once opened. Not shipped with a cold pack.

• Refrigerate Upon Receipt – Products must be refrigerated. Shipped with a cold pack.

 

* Note: Liposomal Vitamin C is refrigerated for freshness, but is stable at room temperature

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      cyber monday

      SALE

      25% OFF

      USE CODE: CM25

      25% OFF Site-Wide

      USE CODE: BF25

      Exclusions apply: Offer does not include the following products: All Detox Protocols (except Push-Catch), Bio-Age Reversal Protocol, 30-Day Reset, Quinton® and QuintEssential® products, Biocidin® LSF, Clearway Cofactors®, and H2 Elite®. Discount cannot be combined with any other offers, promotions, or coupons.