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HOW OUR SUBSCRIPTION PROGRAM WORKS
PICK YOUR FAVORITE
Sign up for a monthly shipment, available for most products.
WE’LL EMAIL YOU
BEFORE EACH SHIPMENT
Change your next ship date.
Pause or cancel any time.
Review, revise, and skip
orders with ease.
ADD OR REMOVE
Change your quantities.
Add or remove products anytime.
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Not just the first.
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QUANTITIES & SHIP DATE
Make changes that work for you.
Change or cancel any time.
HAVE QUESTIONS? WE HAVE ANSWERS!
To begin a new subscription, navigate to the product page for the item you would like to add to your subscription.
When adding the item to your cart, select the option showing pricing per month, choose the desired quantity and select Add to cart. Continue this process with additional products you would like to add to your subscription, and when complete, follow the checkout instructions. To review your subscriptions, choose Subscriptions from your account page.
On the Subscriptions page located in your account, you have the option to update your next shipping date. Locate the Change next shipping date field, choose the preferred date and select Go. When the page reloads, you will see the new shipping date reflected and next payment date will be updated to match.
On the Subscriptions page located in your account, select the action Edit subscription details. On the new page, you will have the option to remove current products and adjust quantities in your subscription.
You can easily add any product to your current subscription from the product page. Under Shop, locate the product you would like to include in your subscription. Select the desired quantity and choose Add to existing subscription. The selected item(s) will be added to your next scheduled subscription shipment and payment will be charged with the entire order at that time.
Yes. You can take a break for one month by choosing the Skip upcoming shipment action on the Subscriptions page under your account. Your subscription will reset on the following month. Or, if you’d like to pause your subscription for an extended period of time, select Suspend. Any orders that have already begun processing will continue to be fulfilled. When you are ready to resume your subscription, choose the Reactivate option and your subscription will reset to the original payment and shipping schedule. If you would like a different shipping and payment date, simply select your preferred date in the Change next shipping date field, and both shipping date and payment date will be updated for the subscription going forward.
Yes. You can include as many products in your subscription as you would like. You can easily add any product to your current subscription from the product page. Under Shop, locate the product you would like to include in your subscription. Select the desired quantity and choose Add to existing subscription. The selected item(s) will be added to your next scheduled subscription shipment and payment will be charged with the entire order at that time.
Yes. To create a new subscription, navigate to the product page for the item you would like to add to a new subscription. When adding the item to your cart, select the option showing pricing per month, choose the desired quantity and select Add to cart. Continue this process with additional products you would like to add to the new subscription, and when complete, follow the checkout instructions. On the Subscriptions page under your account, you will see a list of your subscriptions which will allow you to review, make changes or cancel at any time.
Monthly. Currently this is the only option for subscriptions but check back soon as we are always looking for ways to improve our customer’s experience.
On the My Subscription page under your account, you can select the action to Ship now, ship again on next scheduled ship date. This option will automatically push your current subscription through for immediate processing and will also continue to ship on your regularly scheduled monthly date. If you would like your subscription to ship immediately but not process again until one month later, choose the option Ship now, reset schedule to ship again in 1 month.
You can easily adjust your subscription shipping date by visiting the Subscriptions page under your account. For a shorter time frame, you can change your next shipping date to ensure that your subscription does not arrive until after your return. For a more extended time period, you can pause your subscription by choosing the Suspend action and your subscription will be held until you are ready to reactivate it.
On the Subscriptions page under your account, select the Change payment action which will load a new page and allow you to update your current payment method or add a new form of payment.
You can easily change your mailing and shipping addresses from the Subscriptions page under your account. Choose Edit subscription details and you will have the ability to update any address information associated with your account.
If you would like to cancel your subscription, you can easily do so by visiting the Subscriptions page under your account. Choose Cancel from the list of actions. The page will reload and you’ll notice that your account status will be updated to reflect “Pending Cancellation”. This status will change to “Cancelled” after your next subscription anniversary date. You can also reinstate any cancelled subscription at any time without starting over, by choosing Reinstate from the list of actions.
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VISIT YOUR ACCOUNT TO MAKE CHANGES TO YOUR SUBSCRIPTIONS.
Easy access to add or remove items, update your address, skip shipments, or cancel your subscription.